FAQs

 

HOW DO WE SEE WHAT YOUR AVAILABILITY LOOKS LIKE?

Contacting me through my contact form is the best way to find out my availability! Occasionally, I will also post on my Instagram what days I have available. I prefer to shoot in the evenings near golden hour where it’s a lot cooler and the lighting is more flattering.

WHEN AND HOW WILL I RECEIVE MY PHOTOS?

The night of our photoshoot, I will upload the images to my website and send you an email to the gallery. There you will be able to select your images for “PROOFING”, or final delivery. Photos will be edited and delivered generally within 4-5 days of proofing.

For larger groups where it would be inconvenient to let everyone select their images, I will select the top images out of the session to ensure timely delivery.

For larger events/weddings, I will notify you of my estimated turnaround time (typically 1-2 weeks).

Once your images have been edited, I will send you another email with your final gallery. There you’ll be able to download, print, or share on social media. I will also send you a quick text to notify you that your photos have been delivered.

HOW DO I BOOK A SESSION WITH YOU?

I’m so glad you asked! Go ahead and fill out the contact form on my page and I will follow up in the next 1-3 days to set up a time to call and chat with you. We’ll be discussing photoshoot details, retainers, contracts, etc. To officially reserve your session, a 50% nonrefundable retainer and signed contract are required. Any questions you may have can be asked during our 10-15 minute conference call.

CAN I BRING PROPS TO THE PHOTOSHOOT?

Of course you can! Props are not a necessity but they do add to the photoshoot! If you decide to bring props, please keep try to make sure that they’re environmentally friendly. For example, if you want to bring confetti, just make sure that it’s biodegradable! If you need any recommendations or suggestions for props, please don’t hesitate to reach out to me!

CAN I BRING MY FAMILY, S/O, OR FRIEND TO THE SHOOT?

Yes! I always recommend bringing a family member, significant other, or friend along to help during our shoot! Having a familiar face can make you feel more at ease and comfortable in front of the camera! They can also help carry props, water, outfit changes, etc. for you while you’re taking photos!

Note: Many have asked for pictures with their S/O or family members. Of course I’m not unreasonable so I will usually take one or two photos at the end of the shoot together. But remember that your shoot is for YOU. If you’d like to include your S/O, friends, or family members in more than a few images, please talk to me and we can figure out a package that will fit you needs.

WILL I RECEIVE RAW/UNEDITED IMAGES?

Unfortunately, I do not feel comfortable delivering RAW/unedited images as I feel it is not a good representation of my work. If you’d like to purchase additional edited images on top of your package, please refer to the “ADD-ONS” section under my pricing page.

WHAT IS YOUR AVERAGE TURNAROUND TIME?

My average turnaround time is 4-5 days after proofing. During busy season, my turnaround time can sometimes be up to one week as I am editing and delivering multiple sessions a day. Once your final gallery is delivered, you’ll have up to 3 months to download the entire gallery.

WHAT IS A RETAINER FEE?

A retainer fee is a non-refundable amount paid upfront to hold your spot for a session. Photoshoots are not officially scheduled until a 50% non-refundable retainer has been paid and contract signed. The remaining 50% will be due the day of our photoshoot by midnight.

Until payment is received and contract signed, nothing has been officially booked. This means that your desired time slot is still available to other potential clients.

WHAT PAYMENT METHODS DO YOU OFFER?

I try to do all my payments online. This means either credit/debit cards or bank transfer (does not mean zelle, cashapp, or venmo).

WHAT HAPPENS IF I’M RUNNING LATE?

If you’re running late to your session, we will use the allotted time remaining to the best of our ability. Please note that some sessions are scheduled back to back with time in between for me to travel.

For example, if our session is from 6:00pm – 7:000pm and you arrive 10 minutes late, we proceed with the photoshoot and end at our previously agreed upon time of 7:00pm.

HOW DO CANCELLATIONS/RESCHEDULING WORK?

If you decide to cancel your session, a $50 cancellation fee will be applied to your account. This fee accounts for the time emailing back and forth, scheduling, and any phone calls we might have had. I am very sympathetic and understand that you might have a perfectly good reason to cancel. The cancellation fee isn’t there to punish you; it’s there to cover costs that I’ve incurred on your behalf.

If you’d like to reschedule, there will be a $25 rescheduling fee. Rescheduling fees will not apply in cases of bad weather. We all know that Houston weather is wildly unpredictable. I will reach out the day before to reschedule your shoot as soon as possible.